Privacy Policy
Your privacy is very important to us. Accordingly, we have developed this Policy in order for you to understand how we collect, use, communicate and disclose and make use of personal information. The following outlines our privacy policy.
What Information We Collect?
Before or at the time of collecting personal information, we will identify the purposes for which information is being collected. We will collect and use of personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law.
We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.
Any information that you share while processing any order on the website such as, shipping information, products you showed interest and personal information like name, age, address, email address, mobile number, which page you visited, products purchased, how you came to know about us etc will be collected by us. We may use this information to contact you to provide suitable information. We will also collect details such as FTP, API details & Server/ WebSite details for development purposes as well as to provide good support.
Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.
We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.
We will make readily available to customers information about our policies and practices relating to the management of personal information. Time to time we make changes to the policy so you should regularly revisit our website to be aware of any changes.
What We Do With the Gathered Information?
We will only retain personal information as long as necessary for the fulfillment of those purposes. We will use the information that is being gathered from you as follows:
- Order and Transaction Related Information
- Conduct surveys, promotions, and marketing
- Payment Related Telephonic Conversations
- Feedback related Emails and Calls
- Informational Mails and Calls
- Industry related news and updates
- Scheduled Calling
- Service Related Mails
- Notification Mails
- Sending Associated Product Emails
- Sending New Product Information
- Product Related and Major Updates
- Improving the overall structure of the site to give a personalised experience
How do we deal with 3rd Parties?
We will not pass on any of your personal information to 3rd Parties. However the Enlighten IC website may contain links to 3rd party websites which may use cookies in order to gather information. This privacy policy does not cover their privacy setup. So we suggest going through each site privacy policy separately. We will use third party software like MailChimp, Hotjar, Live Chat Facilitators, Google Analytics and Google Adwords to track the visits of the prospects and for re-marketing and re-targeting purposes. Please be aware that Enlighten IC is not responsible for the privacy practices of third party websites which you choose to visit. If you provide any information directly to parties other than Enlighten IC, different rules may apply to the use or disclosure of that information.
Choice to Opt-In / Opt Out
Should you decide you no longer wish to receive information from Enlighten IC you can contact us at devteam@enlighten-ic.com and we will stop all communication with you. At any time the client can opt-out of any service by removing the software and can also delete/change any information which has previously been provided. You can also unsubscribe to the email services of Enlighten IC by clicking on the unsubscription link provided at the bottom of all emails.
Security
There is no fixed term or duration where we will be keeping the information. We may keep as long as it is required for the purpose mentioned in the policy and as governed by the Law.
What are Cookies and What Information does it gathers ?
To help operate the Site and Service, enhance your experience, and collect information about online activity, Enlighten IC places small data files on your device known as “cookies,” or other similar technologies (e.g., pixel tags, web beacons, local shared objects). Cookies and similar technologies enable Enlighten IC to personalise the site and help make the site load faster (through “load balancing” technology).
We use traffic log cookies for statistical analysis in order to tailor your needs. Once the purpose is achieved, the required data is immediately removed from our system. In fact, cookies further our objective to allow you to take complete advantage of our site You can always change your setting whereby you will be notified whenever a site is using cookies and it will depend on your acceptance whether the information is transferred or not. Cookies used by affiliates and partners are not covered under this privacy policy.
DATA Transparency
To follow the policy of GDPR we are providing you the facility to request us to ask any of your query related to your data.
We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained. If you have any questions regarding our Privacy Policy please contact us.